Site Visits - Applying the AAAQ framework in health institutions

This session consists of three parts. The first part focuses on the preparation of a visit to a health institute by using the AAAQ framework (availability, accessibility, acceptability and quality of the health care system). The second part is the actual visit. Participants try to find answers for the questions they have formulated, by interviewing staff and/or patients but also just by looking around. After the visit the answers and type of information they have obtained will be discussed and compared to their own experience.

  • To become more familiar with the four essential standards that the right to health imposes on health services, goods and facilities. (Availability, Accessibility, Acceptability and Quality also referred to as AAAQ)
  • To find out how these four standards can be applied to a real health facility setting

Individuals with basic knowledge about the right to health, at least familiar with the AAAQ framework.

270 minutes

Users feedback

Very helpful for young trainers

The training manual is very helpful for young trainers. Planning a training session becomes an easy task through it, and the content is very rich and well structured .
We used some activities for the first time in a 3 days training  ..... read more

Sana Sboui and Mayssa Rekhis - Tunesia  - Apr 2012

Very useful

One Big family, Health as a Human Right, Domestic Vioelence and Everyday stories are the most useful session plans for me.  The first two are useful because Right to Health is a relatively new concept in my country.  The latter ..... read more

unknown - Asia - Sep 2011

practical materials

Thank you very much for the very information and practical materials available. Was introduced tot he site through the ESCR-net group in regards to the training.

I am from the Pacific and will try with all effort to get some supp ..... read more

Vani Dulaki - Fiji - Sep 2011